Not only do we write step by step manuals for how to solve common Xbox customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Xbox customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Xbox customers
I would like to change the email address of my Gamertag before I buy a new yearly subsc...
I purchased hunting simulator but didnt get the** extras like ranger mode bear pack or...
My headset popper in one of my ears and now the sound is gone, I just want a refund ple...
ive been charged $**.** * times and i want a refund
I want to to make a subscription payment to Xboxx GamePass for PC but im unable to do s...
I’ve noticed multiple unauthorized charges that I do not recognize that dates back May...
I pre ordered a game. It charged me twice. I have one refund and one pending. I need to...
Hello my Xbox account was recently permanently banned and this might be a mistake I hav...
I launch into the game with no problems but then when it comes up to the welcome back s...
i need a replacement code for my xbox gift card worth €**. i used the wrong email last...
i need a replacement code for my gift card worth €** for xbox. i tried multiple ways of...
I want my credit card off of the account. It keeps charging every month! I have tried e...
xbox game pass is not avaliable in your country*i have USa region
I have an Xbox premium account and I put money on one of my kids account through your a...
I want my money for a game i order on my xbox series s it was fifa ** it was ** pound
Got banned for no reason at all
My achievement "Fire and Ash" from Sea of Thieves has not been marked as completed. I h...
There is a reaccuring payment that has been taken out of my bank account for a year.we...
See more issues reported by Xbox customersGetHuman has no affiliation whatsoever with Xbox, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Xbox have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.