Not only do we write step by step manuals for how to solve common Xbox customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Xbox customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Xbox customers
I have a subscription to fornite crew & got charged * times for it this month I'd like...
Someone has my information and hacked my xbox. I have personal information on there and...
Hi I have a Xbox one s and the controller isn't working properly the port you plug the...
Ok well i was going to rent a movie with fandango an Microsoft charges it an not fandan...
I'm staying in a hotel with direct tv and im trying to connect my X Box to the TV the d...
Trying to help friend * Unauthorized purchases, a child accidentally selected purchase...
I bought a year full card and it says code not vaild
I been charged for ultimate one game twices I need my refund
I can’t access my Xbox live account or reset it
I bought a game on the Xbox installed it and it wouldn’t work tried deleting and reinst...
My Microsoft account balance can not be used to pay my past due balance on my account s...
One of the * step verfication i dont have cant login or change password
My controller will not connect to my Xbox. The batteries are completely charged and I'v...
It’s not taking my code for Xbox live
I bought a gold card for live and it wasn't working I want my money back. So I need a p...
I’m trying to help my little brother on his Xbox. When I sign in to his account I type...
I bought a gift card for a friend and its not working.
Unauthorized purchases
See more issues reported by Xbox customersGetHuman has no affiliation whatsoever with Xbox, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Xbox have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.