How Do I Change My Order with Wayfair?

Ordering goods on Wayfair's website is very straightforward. However, things may change that may cause to want to change your order. Fortunately for Wayfair shoppers, the site allows its customers to change several aspects of their orde with these helpful tips.

Nov 19, 2019

Wayfair is an American e-retailer that sells home consumer goods such as home furnishing and décor items. The NYSE listed firm now sells over ten million products sourced from over 10,000 suppliers.

Ordering goods on Wayfair's website is very straightforward. However, things may change that may cause to want to change your order.

Fortunately for Wayfair shoppers, the site allows its customers to change several aspects of their order. The following are steps as to how you can change various aspects of your order.

Changing Your Billing Address

You can change your order's billing address on Wayfair's website through the following website:

1. Open your web browser and open the Wayfair website

2. Sign in to your account

3. Click the three line icon to the top left hand side of the page

4. Select 'My Account and Orders' from the subsequent menu

5. Click the 'Change Billing Address' link located in the 'Orders' section on your account homepage

6. Select the order whose billing address you would like to edit. If you want to change more than one order, select them all

7. Input the correct billing address or addresses in the subsequent page

8. Click 'Submit' to complete the change.

Cancel an Item in an Order

You can cancel one or several items in an order from Wayfair through the following process:

1. Open your web browser and open the Wayfair website

2. Sign in to your account

3. Click the three line icon to the top left hand side of the page

4. Select 'My Account and Orders' from the subsequent menu

5. Click the 'Cancel Items or Order' link located in the 'Orders' section on your account homepage

6. Select the order that includes the item that you would like to cancel. If you have multiple orders, individually carry out this step for each order

7. You will be presented with order details of the selected order(s) on the subsequent page. Mark the checkbox alongside each item that you would like to cancel

8. Click 'Submit' to confirm the item cancellation.

Changing Your Shipping Address

You can alter your order's shipping address by following these steps:

1. Launch your web browser and open the Wayfair website

2. Sign in to your account

3. Click the three line icon to the top left hand side of the page

4. Select 'My Account and Orders' from the subsequent menu

5. Click the 'Change Shipping Address' link located in the 'Orders' section on your account homepage

6. On the subsequent page, select the order(s) whose shipping address you would like to change

7. Choose the items that you would like delivered to the new address

8. Type the new shipping address in the appropriate vacant fields

9. Click 'Submit' to change the shipping address.

Changing Your Shipping Method/Speed

You can change your order's delivery speed through the following process:

1. Launch your web browser and open the Wayfair website

2. Sign in to your account

3. Click the three line icon to the top left hand side of the page

4. Select 'My Account and Orders' from the subsequent menu

5. Click the 'Change Ship Speed' link located in the 'Orders' section on your account homepage

6. Select the order(s) whose ship speed you would like to alter

7. Choose the items that you would like to ship through the new shipping method

8. Select the ship speed you would like from the drop down menu

9. Click 'Submit' at the bottom of the page to complete the change.

If you want to change any aspect of your order you can do so by calling Wayfair's customer service department. You can find their contact information on GetHuman.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Change My Order with Wayfair?

Why does GetHuman Write How-to Guides for Wayfair Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Wayfair in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change My Order with Wayfair? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Wayfair

Asked 4 years ago
Updated 4 years ago
Viewed 496,476 times
Wayfair
Return or Refund an item
Wayfair account
Order issues
exchanges
Wayfair charges
Return or Refund an item
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!