Not only do we write step by step manuals for how to solve common Verizon FiOS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Verizon FiOS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Verizon FiOS customers
The last time I had a representative on the phone from files I have multiple Multiple u...
Internet cut out Wednesday. Someone else tried to create account at my address, so clos...
I had a payment plan but I could only pay to next pay period will my device be interrupted?
I want to cancel my fios
Schedule a service disconnection.
Missing channels *** range which we have subscribed to but FiOS screen says we haven’t
Internet bill was late. Paid and then it still is not on.
We rented a movie on demand. We couldn’t watch it because it was pixelated and unviewab...
I want to talk about new Fios service in zip *****. Site says it is not available there...
on demand does not work anymore*I spent * hours on phone with tech support the other da...
Phone trouble volume low noise and echo when raining all’s ok
My WiFi speed is to slow, It not what I'm paying for and needs to be improved. I also h...
How to hook up the cable and remote to tv
I need to cancel my service
Need to cancel service
WiFi speed is too slow.
Cable box won’t connect to coax cable even though it’s plugged in
Account billing, cancellation, issues with fios, customer service, intermittent service...See more issues reported by Verizon FiOS customers
GetHuman has no affiliation whatsoever with Verizon FiOS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Verizon FiOS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.