Not only do we write step by step manuals for how to solve common Verizon FiOS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Verizon FiOS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Verizon FiOS customers
I have not received a credit for the Verizon equipment charge which I was promised. I w...
Internet is down, tried restarting all equipment to no avail.
I just wanna know how much m I paying and for what?
Internet seems to be working but smart devices (tv, speakers) are not connecting. Had w...
My household is a Verizon FIOS customer and we've lost internet, I've tried restarting...
My house phone ***-***-**** is connected to my doctor's voice mail my family cant leav...
I have verizon fios ultimate HD package. I really haven't been watching due to multiple...
Contact representative billing
I can't sign in. Do not have the info they are asking for. I want to solve a billing...
Having issues with my wifi - tech . Not sure why but I need it for my sons school and m...
I have no phone TV or internet service the storm the other day
Need to review services.
Cancel service moved out of home
I need to talk to someone about my bill
Call me want my free B's for signing up
Want to set up internet services
I need to schedule another technician to return to my home. My FIOS internet and TV s...
I’m trying to get a hold of the fraud department they’re refusing to transfer me there...
See more issues reported by Verizon FiOS customersGetHuman has no affiliation whatsoever with Verizon FiOS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Verizon FiOS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.