Not only do we write step by step manuals for how to solve common Verizon FiOS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Verizon FiOS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Verizon FiOS customers
I am moving in * week to another city and need to cancel my all my services (phone, int...
our business phones are down
Question with Fios Billing
The router in the basement needs to be moved to the main level - because the security c...
Fios service was disconnected
My internet is ** upload ** download with only a smart tv on
My internet connection is down
Rodent chewed through Ethernet cable outside house !
I forgot my log in information to the app and need to log in to sign up for the ** doll...
customer service how to redeem gift card
I’m trying to connect with Verizon FiOS
What are my options and costs to upgrade my exiting Fios internet?
My router is dead, no lights, nothing. I reported this yesterday. Verizon Fios schedule...
ROUTER IS DEAD. I have no internet except on my iPhone. Repair was scheduled with Fios...
Fios bill indicated that my bill went up for a new HDSTB which I did not request on ********
My FiOS box is beeping. We have replaced the battery before (several years ago). I un...
You broke into my bank account and took money that isn't yours
I am having problems logging into my fios account
See more issues reported by Verizon FiOS customersGetHuman has no affiliation whatsoever with Verizon FiOS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Verizon FiOS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.