What Do I Do If My United Airlines Flight Is Delayed?

United Airlines has stayed ahead of its competitors in the air transport business by promptly providing quality services and addressing customers' queries. GetHuman offers information, which is helpful to passengers whose United Airlines flights have been delayed. You can visit their website to establish the next course of action, understand your options, and reach out to the airline's customer care team.

United Airlines offers airline transport services throughout the United States and other countries in Europe. Despite their vast experience in the airline industry, they are not immune to flight delays due to poor weather conditions, air traffic control problems, or mechanical issues.

The delays occur mainly to ensure passengers' safety and may result in flight cancellation. To reach your destination safely after such an event, the guidelines below may be helpful.

What next after your United Airlines flight is delayed?

Once you realize that your flight is experiencing delays, you should:

  1. Immediately ask for a reason behind the delay.
  2. Demand for written confirmation of the delay from United Airline
  3. Note the arrival time at your flight's final destination.
  4. Be careful with your travel documents, which include your ticket and boarding pass.
  5. Check whether you qualify for compensation over your delayed flight.

What are your options now?

United Airlines provides few options after a delayed or canceled flight, as detailed below:

  1. Check whether the airline has assigned you another flight. You can download the United application and check-in or log in to "united.com/checkin" for the same.
  2. You may rebook your flight by checking for the earliest flight with available seats and speak to an agent to investigate the change.
  3. Alternatively, the airline company can place you on the standby list and assign a seat for you on an earlier flight.
  4. Check for earlier flights listed on the website or mobile application or stop by the gate of the said flight 60 minutes before it departs to be included in the standby list.

How do you rebook your current flight?

United Airlines allows its passengers to rebook their current flights or cancel their flights and rebook later in the event a delay has occurred. Here's how you can rebook your ongoing flight.

  1. Go to "united.com." On the homepage, click on "My Trips" and enter your flight information to know your flight's status.
  2. Select "Change Flight."
  3. Click on the icon that reads "Edit" to change your date of travel and destination as well as to remove or add a flight.
  4. Select "Continue" and choose a new flight option.
  5. Proceed with the booking process to confirm your new flight.

How do you cancel your flight and rebook later?

If you choose to travel another day, here's how to go about canceling and rebooking your flight later:

  1. On the "united.com" homepage, select "My Trips" and add your reservation details to see your flight.
  2. Click on "Cancel Flight."
  3. Confirm the flight cancellation.

Passengers with future flight credit can select "Use Future Flight Credit" to apply the credit rates on the new flight.

Alternatively

If you find these alternatives not entirely satisfactory to your needs, you can contact the United Airlines customer care center for other options.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
What Do I Do If My United Airlines Flight Is Delayed?

Why does GetHuman Write How-to Guides for United Airlines Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like United Airlines in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Do I Do If My United Airlines Flight Is Delayed? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

United Airlines

Asked 4 years ago
Updated 4 years ago
Viewed 1,327,387 times
United Airlines
United Airlines flight delayed
delayed flight
united compensation
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!