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Instructions to help with popular customer service issues

Popular Uber How-to Guides

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How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Uber customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Uber customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Uber customers

My issue can be fixed by Uber accepting the face covering that's clear and covers my en...
I'm being charged for things I did not order. My bank has blocked my card and is lookin...
My face covering is not being accepted and the camera shot doesn't show it clearly. I...
I wear a face covering that covers from the top of my forehead to below my neck. It cu...
I accidentally worked out under my husband's profile. Is is possible to move the worko...
I recieved yesterday cacellation the memo from uber in regards to a trip cancellation s...
unauthorized charges on my credit card
Can not use my uber cash
I want to know if I can go from one location to another, have driver wait * or * minute...
Two things **. Uber won’t accept my visa debit card from CIBC why?***. I have an unknow...
My documents are still pending and he was saying the original copy was not send whic...
Your service will take me from where I want to go to my home but, it won't do it the ot...
Uber chalu nahi ho raha hai
No he recibido hoy mi pago de la semana del
I like to visit kamarpukur and jayrambati from dum dum and back on same day. What will...
accidentally signed up for Uber Pass Need a refund unable to get uber help to stop charges
my husband Dan Smolinski (Dan Smo) recently passed away - *****@***.com (phone...
My husband recently passed away and has $**.** in his account - $** gift card and...
See more issues reported by Uber customers

Does GetHuman write how-to guides because they are a partner of Uber?

GetHuman has no affiliation whatsoever with Uber, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Uber have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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