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Instructions to help with popular customer service issues

Popular Uber How-to Guides

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How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Uber customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Uber customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Uber customers

I have already paid amount to the Driver in his Bank account. But while I was booking a...
I'm doing Uber a delivery and I can log in my Uber delivery I forgot my password but I...
I can't log in my email to reset my password for my Uber drive and uber eat delivery
Took rides to and from vaccine appointments on ********* and *********, was unaware of...
yes i i am a uber rider and i tried to get a uber yesterday .but it says my card is una...
My account is locked and I don't know why. My old number was ***-***-**** my new conta...
Sar ji ram ram *My id ka password nahi mil raha he plz my helf
I didn’t request a ride that is trying to come to pick me up at my hotel in Seattle- I...
Need help urgently. Left medicine in a bag in drivers car. I need to take medicine toni...
There’s unauthorized charge from Uber in my credit card
There’s an unauthorized charge from Uber in my credit card, and I never used Uber on that day
There’s an unauthorized charge from Uber in my credit card
Account needs attention
My name is Rayner Ramos and I'm wanna cancel everything about charge me **,**dlls. a mo...
I want to cancel Uber pass
Bonjour,**En D*cembre ****, la bo*te mail de mes parents a *t* pirat*e et r*cemment que...
I never received my new Rider promo and I'm never taking a ride yet but I'm moving to N...
There is a $**.** pending charge on my bank statement on may **, ****. I DID NOT TAKE A...
See more issues reported by Uber customers

Does GetHuman write how-to guides because they are a partner of Uber?

GetHuman has no affiliation whatsoever with Uber, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Uber have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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