Not only do we write step by step manuals for how to solve common T-Mobile customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing T-Mobile customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other T-Mobile customers
I need to get new service
Trying to buy more GB on my portable Free test drive hotspot
Need to activate my Sprint line to T-Mobile with a new device imei ***************
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I am wondering when my refund will be issued.
An account was fraudulently opened in my name.*I already spoke with T-Mobile to close t...
tmobile sent me a sim they for got to put apartment number so it wasnt delievered i or...
We just switched from t mobile from verizon and both lines are now suspended and we can...
The new phone that was sent to me has some issues and I need another phone sent to me...
Change Account ownership to my wife name for company bill reimbursement.
I need help blocking unwanted calls and texts
I have an old t-mobile LG stylus phone that completely died * weeks ago, I wish to disc...
Need the correct size return box for my Samsung Galaxy tab a. I need to speak to whoev...
Waiting **mins for store to open all signs say **am to *pm. Employee stated store won't...
Broke my phone have ins want a phone today filed a claim says ** hours. I'd like to pi...
I want to port in a number to an existing line.
I am not getting verification codes through text. I am not sure if short codes are blocked.
my phone S** which number was stolen ***********
See more issues reported by T-Mobile customersGetHuman has no affiliation whatsoever with T-Mobile, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of T-Mobile have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.