Not only do we write step by step manuals for how to solve common SafeLink customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing SafeLink customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other SafeLink customers
Update personal info on application. (Date of Birth)
Phone is glitching and can barely see screen phone is cracked
I need my phone service transfered to my new address
Received my phone but no sim card came with it ,I need sim card
I want to switch my safe link services to Qlink wireless services please let me know thx
No connection* no internet * hotspot stop working
I have SafeLink and I have the affordable connectivity program with Windstream internet...
Need to apply. Tried on line but I keep messing up. I hope this is possible
I need a phone and service
I need to change my address
I dropped my phone you shattered the whole screen I was looking for a replacement and I...
I want my SafeLink back. Someone transferred it to another service. I didn't do this
I got an email saying that my service with SafeLink was transferred to another lifeline...
My phone was shipped to wrong address so need to cancel my service*acct to ensure no o...
Need to cancel my service*acct to ensure no one else uses it my phone was shipped to wr...
I need to know if my replacement phone was dropped off yesterday?
How to get a replacement phone from safelink free government phone
You activated a new number instead of porting my number for.my new acp service through...See more issues reported by SafeLink customers
GetHuman has no affiliation whatsoever with SafeLink, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of SafeLink have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.