Not only do we write step by step manuals for how to solve common SafeLink customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing SafeLink customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other SafeLink customers
Im guessing ny number was switched to y'all but i don't have a phone nor a sim with my...
I would like to use the new phone I purchased from dafelink
Charged me a payment for airtime on acct *********** and didnt activate service so agai...
Am unable to connect to wifi and need to add more data. I did have WiFi but then lost i...
broke my safelink phone
I lost my safelink Sims and ordered by a new how do I transfer my serves to the new sims
Get phone open to work n b able to call out etc
I need my phone able to call out
I was entering my password to unlock my phone but it was asking me for the password for...
My sims card is lock and asking for a PUK code to unlock my SIM card
I locked my sim card now I need a puk code
I have voicemails I can't retrieve because they're in Spanish. I've tried through you...
I just need to know how to transfer my service to another phone everything's compatible...
I lost my old phone I got a new phone is compatible with SIM card and the phone is comp...
activate my new phone and SIM card
sounds good my SIM card good I'm just trying to transfer my service to this phone
I'm trying to transfer my service to another phone it says it's compatible SIM card out...
The screen on my safelink alcatel quit working. I cannot use it. Can I get a replacemen...
See more issues reported by SafeLink customersGetHuman has no affiliation whatsoever with SafeLink, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of SafeLink have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.