Guide dettagliate per la risoluzione di Optimum problemi

Instructions to help with popular customer service issues

Popular Optimum How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Optimum customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Optimum customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Optimum customers

My optimum WiFi service has been out since the storm. I live at ** cedar drive east in...
Constantly having issues with slow wifi connections and speed. I have called at least...
Can not connect to internet. Rebooted modem. Still does not work
I can’t get a channel on my TV and the box in the wire are not in a good place he was h...
Question about my bill
Calling and texting to talk about my bill I will love for someone to reach out to me th...
I want to cancel my wifi
Trying to get on line to watch shows remotely*Don’t know ID or pass
I have to change the name on our account. My husband passed away in April. When I calle...
Cable tv and phone are completely out
Question about appointment
Merrick needs my identification, I want to know if I can scan at home and send it throu...
My service is turn off need to make a payment
Trying to set up optimum I’d but it says you need to use the internet but I can’t bc it...
I need statements with payment description
Internet is not working. We have ***mbps internet speed on paper. But download speed is...
I’d like to get Internet for my home zip code *****
My internet doesn’t working
See more issues reported by Optimum customers

Does GetHuman write how-to guides because they are a partner of Optimum?

GetHuman has no affiliation whatsoever with Optimum, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Optimum have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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