Not only do we write step by step manuals for how to solve common Optimum customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Optimum customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Optimum customers
An error message is displayed every time we want to see what is recorded on our DVR
Porting over to another company and need the porting pin
Need a router for my new location
Cablevision has want in my account and billed me two times
I like all my Optimum service on vacation rate from now until I get back home around th...
I would like to put my Optimum service on hold for vacation rate for a month or two.
Billing questions*John Kurth @ ** Riverside Ave - C *, Stamford, CT...
internet connection issues
Need to transfer billing to my account
My wired internet connection keeps cutting out
Can you add a card please
Please call regarding optimum triple play billing.
I Recently got a new box and return the other one and they are charging me for an extra...
What has happened to the Music Channels on Optimum Cable? Everyone I talk to dodges my...
I need to renew my plan for another year and want to make some changes or get another p...
I can oly pay $***. Can i still keep my service
My *G internet network is not available
we keep getting harassing calls from you saying that since we no longer subscribe to Op...See more issues reported by Optimum customers
GetHuman has no affiliation whatsoever with Optimum, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Optimum have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.