Not only do we write step by step manuals for how to solve common Optimum customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Optimum customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Optimum customers
Internet isn’t working-again-yiu keep sending us codes
Need user name for optimum to get anew password
i’ve called optimum multiple times cause i was having financial hardships due to covid...
I cut the cable coming into the house. The tv isn’t working. I need someone to come fix it
Need to return cable boxes that were packed by movers. We moved * hours away and can’t...
Need to know when they will show up to put my service on
Account was deactivated due to an optimum error
Deciding whether to transfer account or open new account
Need to speak to an actual customer service rep
Chase bank informed me that my Oct payment was returned as undeliverable & therefore th...
They suspended my account I need until next week to have the payment
On September ** we had a service technician here at ** Knot Street, East Patchogue. He...
I have no phone, internet, or TV
Need to contact a supervisor
Need to pay bill. **Service interrupted.
I returned optimum equipment less than * days after the beginning of service. I called...
Good afternoon my need new optimum account I have * student at home so they're need wif...
When I became a optimum customer I canceled my Verizon fios*Account and it cost me...See more issues reported by Optimum customers
GetHuman has no affiliation whatsoever with Optimum, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Optimum have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.