Not only do we write step by step manuals for how to solve common Metro PCS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Metro PCS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Metro PCS customers
Received confirmation for payment but my phone has not been reactivated
My tv will not connect to hotspot.
Phone acts strange don't. Connect well, oversensitive touches, freezes.
I have problems with my phone
I called a phone number that I think is a scam
Hi. I can't send or receive texts or picture texted? Please help me.
Trying to add a line for my metro hotspot
I’m trying to pay my bill with a bank *routing number and account number.
Can't hear voices when I call out
Calls not comming in not ringing. Calls dropping. During calls cannot hear other side
I need my account number and need to know if my phones are unlocked
Can an *** number in US dial a cel with *** area code
I need to obtain my phone records on ********** for a ticket I am disputing. I can't ac...
I tryed to pay on app.i called many machines,so u turned off.in a day.but On my phone s...
I was charged twice for this month, I was charged the initial ** and then I did a auto...
I'm not being redirected to pay anything. I want my old number back on my phone asap
Need my old number back on my phone
Would like my old phone number back on my metro phone. Having issues with facebook die to itSee more issues reported by Metro PCS customers
GetHuman has no affiliation whatsoever with Metro PCS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Metro PCS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.