How Do I Cancel My Subscription to MagicJack?

GetHuman provides information that makes it easy for individuals who have subscribed to MagicJack to cancel their subscription easily. Read on to do so.

Apr 28, 2020

How do I cancel my subscription to Magic Jack?

MagicJack is a device, which uses Voice over Internet Protocol (VoIP) that allows you to receive unlimited calls from the U.S. and Canada using an existing internet connection. It has a USB port on a computer that enables free and low-cost phone services with no additional telephone service needed.

Clients who wish to enjoy these services should have an active subscription that's usually billed annually. Several factors may cause a client to do away with a subscription to magic black. If you wish to cancel your subscription to MagicJack, here is a guide that will help you do so successfully.

The first thing is to gather the following information:

  • Your full name

  • The email address you used when signing up

  • The phone number on file

  • The password for MagicJack.com

  • Activation code you used when you signed up

  • Your order date and number.

You can opt to cancel via the phone or online.

Canceling over the phone

  • Call the customer service and follow the telephone prompts to talk to a live customer care service representative

  • Advise the representative that you need to cancel your subscription to MagicJack and follow the instructions given.

  • Please provide them with your account information upon request.

  • Also, remember to ask the representative if you'll be charged again. You may also be asked to return the equipment, thus you should follow the return instructions carefully to avoid possible equipment charges.

  • Be sure to get a confirmation number or email for the cancellation.

Canceling through online media

  • Log into your MagicJack account.

  • Click on the Live Chat option

  • Explain your wish to cancel your subscription to MagicJack and follow the instructions given.

  • Be prepared to provide any information that may be asked of you regarding your MagicJack account.

  • Log into your MagicJack account page and remove all your payment info from the page.

  • Be sure to get a confirmation number or email for the cancellation.

It's important to note that MagicJack might accidentally charge you after canceling. Thus you should double-check that your information is cleared on the website.

Alternative method

You may contact the MagicJack customer care services team to assist you with any queries that you may have, including how to cancel your subscription to MagicJack. Calling them is the most convenient method of having access to customer care representatives to help out with any issue concerning MagicJack.

p>

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Cancel My Subscription to MagicJack?

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for MagicJack Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like MagicJack in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel My Subscription to MagicJack? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

MagicJack

Asked 4 years ago
Updated 4 years ago
Viewed 492,471 times
MagicJack
Cancel your subscription to MagicJack
cancel magicjack account
close magicjack

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!