How Do I Use My Macy’s Gift Card for My Purchase?

Go to Macy's and click the Gift Cards link in the top navigation bar. Enter your gift card number and PIN, then click Check Balance. Add items to your shopping bag. Enter your payment information, then select Apply Gift Card. View your order summary and click Submit Order when ready to complete the purchase.

Jul 13, 2023

If you've received a Macy's gift card, you're likely excited about shopping for yourself or someone else. However, before you head to the mall, ensure you know how to use your Macy's gift card for your purchase. Here are the steps to follow.

1. Select Shop Now

Visit your Macy's account and click Shop Now in the upper right corner of the page. Then, enter your zip code or browse the site by category to find what you're looking for. You can search by brand or department name if you know what kind of product you want.

2. Find the Product You Want To Purchase

Once you find something you like, click Add to Cart. Your cart shows up on the left side of the screen and you'll see your new total.

3. Check Your Payment Method

Review the amount on your card. If the balance is correct, have your payment method ready. You can use any payment method Macy's accepts, including your gift card.

4. Enter Your Details

Enter your gift card number and PIN and click Apply to use your gift card balance. Macy's will automatically apply your gift card to cover the cost of your purchase. If there is a remaining balance, you can use another approved payment method to pay it.

5. Select Checkout

To check out with a Macy's gift card, click Checkout or Continue Shopping to get back to your cart.

6. Review and Pay

Verify your order summary to ensure everything is correct before you submit it for payment. Click Complete Order.

7. Confirmation Email

Check your email for confirmation that Macy's has applied the charge to the gift card account number associated with this transaction.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Use My Macy’s Gift Card for My Purchase?

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Use my Macy's gift card for my purchase
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