Not only do we write step by step manuals for how to solve common Green Dot customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Green Dot customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Green Dot customers
A direct deposit was sent to my account and is not in there
Don't have a * digit pin
Money used on card but didn’t do
Y'all were supposed to send me a card it hasn't arrived yet and I don't know the last t...
I've not received my card so I can activate my funds to pay my bills
I don’t have a credit card number and I need to talk to someone please
Hello my name is Dellina Nichols my card number is **************** exper. *****. Secur...
I'd like to get overdraft protection on my green dot card
Just bought a greendot card and the sote says numbers dont match up
Bought prepaid card no **digit card number can't get through to a person
All the Green Dot card paid for a rental on the phone guy asked me for the card number...
Bought a Green Dot card put $*** on it and I was going to rent a car guy took my inform...
Restriction on my card.
My account was blocked and pending further review now i can’t login to my account what...
Waiting on a replacement card and wanted to know my balance please
I want to change my moneypak account to a business account & I can't get ahold of anyone
I believe a ex employee has been transferring money from my account, please advise
Need acct and routing numberSee more issues reported by Green Dot customers
GetHuman has no affiliation whatsoever with Green Dot, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Green Dot have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.