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Fastway Couriers Customer FAQ

Top Answers & How-to Guides

How do I Contact Fastway Couriers Customer Service?

The question we are asked most often is about how to talk to Fastway Couriers customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Fastway Couriers customer service, get an answer now.

Recent Fastway Couriers Customer Questions

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Packaging and Preparation

What are the size and weight restrictions for parcels?

Fastway Couriers enforces weight limits of around 30 kilograms per parcel and has size restrictions of 120 centimeters in...

What packaging guidelines should I follow?

Fastway Couriers has specific packaging guidelines to ensure safe deliveries. It is important to use suitable, sturdy...

How should I prepare my package for shipment?

To prepare a package for shipment with Fastway Couriers, select a proper box or envelope, use cushioning materials to protect...

Delivery Services

Are there options for same-day delivery?

Fastway Couriers mainly specializes in standard delivery but may have expedited services for same-day delivery in certain...

Can I send international packages with Fastway?

Fastway Couriers mainly focuses on domestic deliveries, and their international shipping options may be limited based on...

What delivery services does Fastway offer?

Fastway Couriers offers diverse delivery services, including domestic and international parcel delivery, same-day delivery, and...

Tracking and Delivery Issues

What happens if there is an issue with my delivery?

To address delivery issues with Fastway Couriers, first track the shipment using the provided tracking number for real-time...

How can I track my shipment?

To track a shipment with Fastway Couriers, visit their official website and enter the provided tracking number. This allows you...

What should I do if my package is lost?

If a package is lost with Fastway Couriers, customers should first check the tracking information for updates. If that does not...

Shipping Quotes and Payment

How can I get a quote for shipping?

To receive a shipping quote from Fastway Couriers, it is advisable to visit their website and use the available quote...

What payment methods are accepted?

Fastway Couriers accepts various payment options, including credit and debit cards and electronic transfers. Additional methods...

Are there additional services available, such as insurance?

Fastway Couriers provides several services beyond standard shipping, including insurance for parcels, which covers potential...

Customer Support

What customer support options are available?

Fastway Couriers offers several customer support options, including a dedicated phone line, a detailed help section on their...

What are the standard delivery times?

Fastway Couriers aims for timely deliveries, typically within one to two business days in urban areas, while rural regions may...

How do I schedule a pickup for my package?

To arrange for a package pickup with Fastway Couriers, visit their website and navigate to the pickup scheduling section....
We look to the Fastway Couriers issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Fastway Couriers issues reported to GetHuman

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