How Do I Recover My Cricket Wireless Account?

If you have a Cricket Wireless account but you have forgotten your username and password and would like to recover your account, here is a quick step by step guide.

You are a Cricket Wireless customer and you like to manage your account, activity, and payments online. However, you have forgotten or misplaced your login details, which is preventing you from viewing your account.

Fortunately, it is possible to recover your account quickly and easily via the Cricket Wireless website. Here's how.

Visit The Cricket Wireless Website Homepage:

Once you have navigated yourself to the Cricket Wireless homepage you will see a 'Sign in or Create Account' button in the top left corner, above the Cricket logo.

Click this button to be transferred to the login page.

Select Forgot Username or Password:

Try to remember your username and password and attempt to log in.

If this fails you will be directed back to the login page immediately. Here you can select either the 'Forgot Password' or 'Forgot Username' button. Select whichever button applies.

If you have forgotten both your username and password you must attempt to recover your username first. To recover your username and password you will need to know the phone number associated with your account. Once you know your username you will then be able to recover your password.

Recovering Your Username:

Once you have selected the 'Forgot Username' button you will be asked to enter the phone number associated with your account and complete a CAPTCHA box to prove that you are human.

A text containing your username will then be sent to the phone number you entered.

If you already know your password, recover your account by logging in using your username.

Recovering Your Password:

If you know your username, you can easily recover your Cricket Wireless password by selecting the 'Forgot Password' button.

You will then be asked to enter your phone number, username, and complete a CAPTCHA box.

A temporary password will then be sent to the telephone number associated with your account. Log in to your account using your username and temporary password.

Once you have logged into your account you will be prompted to make a new password for security reasons. Your new password must be between 6 and 24 characters, contain at least one letter and one number, cannot be the same as your temporary password, and cannot contain special characters or spaces.

Simply enter your new password and your account will be recovered.

If This Doesn't Work:

If after following these steps you still cannot access your Cricket Wireless account then you can call the customer service team who will help you recover your account. The Cricket Wireless customer service phone number can be found on the GetHuman website.