How Do I Switch My Cox Communications Account to Be Paperless?

As a customer, you can switch Cox Communications account to paperless by following the steps given above. There are many perks of using paperless billing. First, it's convenient and saves you money which you can use to settle your bill. You can also change your email address or retrieve your password if you have trouble signing into your account.

How Do I Switch My Cox Communications Account to Be Paperless?

Cox Communications customers or users stand to reap the most by switching to paperless. Mail billing is becoming outdated and few people are considering continuing to receive their bills through mail. Why is this so? The reasons are attributed to the modern age where Internet rules service delivery. The switch to paperless is a timely decision which comes with great cost cutting benefits. For instance, you get billed every time you receive your bill by mail. If you calculate the amount you lose yearly on the billing, you will realize that it's an unnecessary expense.

How Do I Switch My Cox Communications Account to Be Paperless?

The process is rather easy and takes less than a minute to complete. Once you get your confirmation email, the job is done and you can start enjoying the paperless billing benefits.

To sign up for paperless billing follow the steps given below.

  1. Go to Cox Communications homepage and click sign in to access your account
  2. Enter your user ID and password
  3. Go to billing section, click change close to the automatic payments
  4. On the bill delivery options page, choose paperless billing as your preferred delivery method
  5. Choose the language and the bill to be in
  6. Verify your primary email address
  7. Click accept terms and enroll in order to confirm delivery method change

Now you are officially using paperless billing. You can start enjoying the benefits. Go to your account and click view bill to see your old bills and the current bill if available. This is a more convenient way to view your bill as you can also make online payments instantly. Some users prefer automatic payments so that they are not behind their payments.

What If I Have Forgotten My Password?

Don't panic, there is a password recovery procedure that you can use to retrieve your password or get a new one. Follow the password retrieval procedure to recover it or to reset the password.

Paperless billing is time saving as you can view your bill from anywhere without having to wait to check your mail to know what your bill states. For the month. To enjoy flexibility, you can also use automatic payments if you have a busy schedule and often forget to settle some bills because you have no time. It's something most users use to avoid being behind on their bills.

You can also update your email address if you have a new address that you would like to reserve your bill alerts to instead of the old one. To change your email address, follow the same process up to bill delivery options and click on update email address. Enter your new email address and click okay.

Will I Still Receive My Cox Communications Bill On My Mail Box?

Once you have changed your bill delivery option, the previous one no longer holds. In this instance, your bill will not be coming to your mail box anymore. You will purely view and access your bill online and through your email address. You will always get alerts whenever there is a new bill. Paperless billing is the future and the sooner you make the switch the better. It's expected that mail bill will be discontinued at some point, so you are better off starting to make the switch this early. Contact Cox Communications customer support for any clarifications.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Switch My Cox Communications Account to Be Paperless?

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