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Instructions to help with popular customer service issues

Popular Comcast How-to Guides

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How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Comcast customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Comcast customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Comcast customers

I want to continue to be billed by mail. Not Paperless. I need my Comcast Bill to come...
I made a payment arrangement that wasn’t fulfilled. Instead it only pulled money from m...
I have an active payment arrangement that i would like to cancel on my account but i wo...
I would like to extend my payment to March * as I am paid on this date.
Need signal to watch tv . Performed troubleshooting and still no tesults
The info you have for contact text and phone numbers don't belong to me - I need the co...
My contact information is incorrect when sending a text or calling - this is not my num...
i have only had one user name says dont recognize address but paid bill this way for ye...
I canceled my Comcast TV on February *st and it was to be shut off on February *th whic...
Why do I have a limit on my internet
Canceled my cable TV and I'm still getting billed
How can I lower my monthly bill? Are there any promotional offers?
Need to negotiate a new package for internet and TV.
There are tree limbs on cable line across the street from Hurricane.
I want my coverage checked for the past week and I want a credit issued for my service...
I wanted to talk with someone about the amount of my bill, i dont understand why its so...
I have a question about my subscription to STARZ. Had it this weekend. Now gone. Have h...
cancel recent contract
See more issues reported by Comcast customers

Does GetHuman write how-to guides because they are a partner of Comcast?

GetHuman has no affiliation whatsoever with Comcast, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Comcast have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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