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Instructions to help with popular customer service issues

Popular Comcast How-to Guides

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How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Comcast customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Comcast customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Comcast customers

My service is still active, even though i canceled by service years ago! I have been ch...
I had Comcast setup on September *th and the internet and phone drop constantly. I wan...
I am having issues staying connected to wifi.
Internet is very slow.
Wifi keeps dropping and lagging despite cutting off and cutting on. Also have checked t...
I need the line buried in front of my house.
My landline doesn't have a dialtone and has a lot of static . It's been like this f...
Need to speak w billing….am not getting Netflix even though I am being charged $**.***m...
When I moved locally, there was no Comcast service. However, I kept my email address an...
Talk to a live person please
Im about to cancel my service. I dont have time for this. Good byr
Constant service outages for the past month. Why?!?! I’m tired of this. It’s always dur...
Hjghhjvffhbbbxbsbns svzbzjen
I really can't afford the plan I have now and want to know what my options are. I am a...
I paid for my account to be updated and they were supposed to switch my services to my...
When will internet be working again in Greenbrae? Very frustrating as we can’t work!! A...
i need a human to spoeak to
My internet is hacked please help they know everything
See more issues reported by Comcast customers

Does GetHuman write how-to guides because they are a partner of Comcast?

GetHuman has no affiliation whatsoever with Comcast, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Comcast have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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