Not only do we write step by step manuals for how to solve common Comcast customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Comcast customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Comcast customers
I need rep I have auto pay and my service is shut off I work from home and need my inte...
On our xfinity bill is a charge we thought had been removed*More Sports and Ent Pkg was...
Suspended and need more time paying bill
I got a call about a special promotion for seniors for $**.** a month. Is this legitimate?
I want to cancel my TV service
Same issue picture not showing and the room!! Done called all week
I I have the credit for internet and would like to add it and also see if I can do a pr...
new equipment does not work
I moved TODAY to my CONDO*I WANT TO BEGIN SERVICES ASP TODAY IF POSSIBLE **WHAT SHOULD...
I would like to make a payment arrangement. I've been on hold for almost an hour.
I cannot access my bill on line.
Which document I needs to apply Comcast internet?
Internet connection dropping randomly with wifi and hardline connected. Send to ba a pr...
I have been promised a new, free dvr with our newly bundled service and it has not arri...
I paid $***.** on my television Xfinity bill I want to make sure there's no service int...
sim card on mobile phone suddenly locked on my moms phone and is asking for a code whic...
I would like to discuss service plans
Wifi is out. I tried turning off and back on the modem but no luck
See more issues reported by Comcast customersGetHuman has no affiliation whatsoever with Comcast, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Comcast have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.