Not only do we write step by step manuals for how to solve common Comcast customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Comcast customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Comcast customers
I would like to add BTN for a day
Cables burning in outside box, for the last month have had service interruption, I want...
Trying to pay my bill, but it doesn't recognize my phone or email?
I am due to get a new modem from you folks. I assume I will need to return the modem I...
Necesito hablar con un representante
I accidentally downloaded an app and I would like to get it removed as soon as possible.
Charged me for a canceled account for the last three months, I need a refund
Please enroll me in Nomorobo to help facilitate the "do not call" registry.*My phone...
I want to disconnect cable TV because I have never turned on the TV for more than * mon...
Need a technician to come here and help with installation of X* Gateway and other issue...
My home phone line isn’t active yet and I wanted to figure out why & get it working.
Technician was at house and issue is modem not connection
Need info on cable work on our street
your people cut my water line digging in my front yar
Nobody showed up yesterday for the installation of my internet and tv services.
When are you installing my internet and tv services?
Having trouble hooking up equipment
A comcast truck got into an accident in front of my house and ripped down the powerline...
See more issues reported by Comcast customersGetHuman has no affiliation whatsoever with Comcast, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Comcast have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.