BMW Customer Service

Contact BMW & solve common issues

Use BMW's Phone Number

BMW's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about BMW. Below you will also find the phone and non-phone-based contact information we've gathered.

BMW: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for BMW.
There's more!
Click below to show 4 more questions, answers, and complete guides to common BMW customer support problems.

Contacting BMW customer support

Below you can compare and contrast the 5 ways to contact BMW by looking at which ones are the fastest and which ones other customers recommend the most for solving BMW customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact BMW across the following channels: Phone, Web.

Phone number / contactWaitVotes
800-831-1117
Customer Service
20 mins66
800-578-5000
Financial Services
2 mins86
800-332-4269
Roadside Assistance
4 mins80
Online Help at bmwusa.com
Customer Service
< 2 hrs43
866-845-3079
Credit Card Customer Service
2 mins13

Recent reasons customers contacted BMW:

Had a drivetrain malfunction
Drive train malfunction on my ***i ****
Want to discuss an end of lease term charge , I have a $*** credit I would like to appl...
Is bmw * and * series four wheel drive is available in india
New BMW * x drive *.* X line *Previous model taken to Lloyds of Colne Friday the **th o...
Hello,**I have BMW E** ***d ***hp **** n**t.*My problem is with my egr.*Egr was fully c...
Hi, I have actually more than one complaint since I purchase the x* **** and will expla...
Technical Support, bmw sound problem
I am trying to locate a part its a ***** that attaches item No *********** Recess Handl...
what is my payoff amount with a ** day payoff?
Put in a new battery it will turns over will not start and key will not work to unlock...
SES light came on I put code reader on it it read EAC sensor. The car is **** ***xi SUL...
In case I want to listen to Google Maps guidance voice in my car's speakers, Music play...
Can you deactivate just one key ? Cause one of my keys were stolen for my **** bmw ***
To whom it may concern*** I am very dissapointed with our vehicle (BMW X* **** model) w...

Help me with my issue

Does GetHuman work with BMW?

GetHuman does not work with BMW's customer support operations, directly or in any other way. GetHuman has no partnership or relation to BMW at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check BMW's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting BMW at a Glance

BMW has no chat option
BMW has no customer email
BMW has 1 help forum
BMW has no twitter handle
BMW has no facebook page
Contact information overview

Answered on this page:

Does BMW offer a certified pre-owned program?
How Do I Check for Recalls on My BMW?
Does BMW Have Roadside Assistance?
Solutions to common issues

Contacting Other Companies

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