Guide dettagliate per la risoluzione di Ancestry.com problemi

Instructions to help with popular customer service issues

Popular Ancestry.com How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Ancestry.com customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Ancestry.com customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Ancestry.com customers

I thought this was cancelled way before now. I have not used it and I would like a refu...
If my sisters and I only have **% of same dna do we have both of the same parents? Pls...
Unauthorized charge would like a
I think I made a mistake when making my order
looking for my results. *The sample was mailed in on *********. The number on the bo...
My daughter never got her ancestry results back
I never signed up frl this I want a refund ASAP
Hello,*I just noticed what I consider to be a Major issue with the way Ancestry is repo...
My kit was not properly linked to my account.
I want to cancel my subscription
I canceled my membership and it took off my card even after i canceled it i dont use an...
Have questions about my account. I need to know how to better work it.
https:**www.ancestry.com*genealogy*records*ellen-scism-stark-**-k*hn*h**my sister Ellen...
I no longer have access to my login email and would like to recover my account. I remem...
You auto authorized a renewal for my account I wanted to wait until fall how can you ju...
I CAN NOW SIGN IN & NAVIGATE TO MY TREE BUT CANNOT OPEN ANY CITATIONS OR USE THE SEARCH...
It appears as I have recurring charges on my online banking. I had bought a kit in Dece...
My name is Laura Lou Priest.*My cousin, Hoyalene Parramore Thomas tested several in our...
See more issues reported by Ancestry.com customers

Does GetHuman write how-to guides because they are a partner of Ancestry.com?

GetHuman has no affiliation whatsoever with Ancestry.com, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Ancestry.com have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Ancestry.com Reference

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