Guide dettagliate per la risoluzione di Ancestry.com problemi

Instructions to help with popular customer service issues

Popular Ancestry.com How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Ancestry.com customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Ancestry.com customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Ancestry.com customers

I lost my password from long ago, want to rejoin without taking another saliva test.*Al...
Not sending any money for you to answer my query re.ancestry. What a scam. AllI want is...
I did not make a membership and I need my money back!! I was charged $** for a service...
I've been trying to get on ancestry, for * days with no success. I've used correct E-m...
This is ridiculous I’ve already filled out something I want to cancel my membership. An...
I am the owner and home person in my tree. I am also a contributor to a tree in which...
l need to change my cell phone number,my name is gail foster zip code ***** and l have...
I bought my Dad a DNA kit for his birthday and he got results but he may not have activ...
I was trying to cancel my membership and get a refund. I want notified when the bill wo...
This is a rootsweb url: https:**sites.rootsweb.com**ohmonroe*history**When creating a s...
switch membership to another account
Need a gift membership to start earlier, as in today instead beginning of sept
Ancestry.com did not want another * months but was taken out of account. I meant to hit...
Having problems talking to anyone! I tried online, I tried googling the number, get hu...
I noticed yesterday my credit card was charged which I was not expecting. I tried nume...
I am unable to make my account private. I chose the privacy feature but nothing appears...
I lost my tree and everything with it
I would appreciate some help.*The following zip code, which is a valid israeli zip code...
See more issues reported by Ancestry.com customers

Does GetHuman write how-to guides because they are a partner of Ancestry.com?

GetHuman has no affiliation whatsoever with Ancestry.com, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Ancestry.com have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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