How Do I Check the Status of My Delivery from Amazon Prime?

Amazon Prime is committed to providing quality services to its customers. These services include delivering the orders on time. However, sometimes unavoidable delays may occur when delivering your order like bad weather, travel restrictions, or complicated international custom procedures. When you made an Amazon Prime order, you can track it by following the guidelines given in this article.

Feb 2, 2021

How Do I Check the Status of My Delivery from Amazon Prime?

When you subscribe to Amazon Prime, you can get some benefits like free deliveries on the same day you make an order. Amazon Prime also saves you the hustle of buying storage space for your photos because it gives you access to unlimited storage on Amazon Cloud Drive. You also don't have to stress about paying to watch movies and TV shows because you can enjoy this service free of charge when you subscribe to Amazon Prime.

Amazon is committed to providing convenient services like delivering your order on time. They also have a good customer support team who are willing to help you when you encounter problems when using Amazon. However, sometimes you may not get your Amazon Prime order on time. When this happens, it is advisable to ensure that there are no mistakes in your order.

It is important to ensure that you put the correct delivery address when making the order. A mistake in the delivery address can be one of the reasons why your order is taking a long to get to you. Sometimes the payment may not have gone through and this is something that you also need to confirm when your order is not delivered on time. Amazon allows you to track your order from when you place it to the time it is delivered.

Checking Your Amazon Prime Delivery Status

There are various ways that you can use to track your Amazon Prime order. These ways are listed below;

Using the Amazon App

  1. To track your Amazon Prime order;
  2. log in to your Amazon account using your username and password.
  3. Once you open the official Amazon homepage, click on "Your orders".
  4. Select the specific order that you want to track.
  5. Next to your order, you will find an option to "track package". Click on it to see the status of the order.
  6. Check if your order has been delivered. If it has been delivered, but you dong have it yet, it means that the order has been delivered to the wrong person.
  7. If this happens, click on "find a missing package"

Amazon Map Tracking

You can also track your order in real-time by using the Amazon map tracking option. You can access this live map from the confirmation email that Amazon Prime sends you after placing your order. The option of checking the status of your order using the live map is also available when you click on "your orders".

Contact the Delivery Partner

You can also check the status of your order by directly contacting the carrier. To do so, click on shipping carrier contacts on the Amazon app. Select your carrier and then indicate your Amazon Tracking number on the package details.

Using SMS

Amazon has made order tracking easy because they will be sending you SMS which update you on the progress of your order. It is good to watch out for these SMS to know when you can expect to get your delivery.

Contact Amazon

If you are unable to track your order, you can contact the Amazon Prime customer support team or live chat with them. You can also send an email to Amazon and ask them to help track your order.Amazon Prime is also available on Facebook and Twitter.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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