Not only do we write step by step manuals for how to solve common AT&T customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing AT&T customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other AT&T customers
I just want to pause payment from my account,so That I can pay in two weeks.
I need more time to pay my bill.I need to stop my automatic pay for this month
My wifi is disconnected
We had AT&T come out and do a hard wire install for our office room, but the speeds we...
Monthly pay dispute and enquiry about payoff for phone
Billing issue and we are traveling so wanted to check pricing on putting our account on hold.
I need to speak to someone regarding my bill.
Unlock devices for military deployment
I was setting up an account I had been approved to get a free phone just by paying sale...
Change shipping address
I have had an ATT go phone for over ** years . Same number all this time . Why won't...
I want to buy a new iPhone and add a line * my existing account
Home internet, I paid my and my serums still disconnected
I have wires that need to be ran. The service is working, but I need the wires cleaned...
Want to cancel insurance on some products
Need to alert att I will be overseas and select ratw
Need internet for my phone
The internet around the front of our house seems to have dead zones and*or spotty zones...
See more issues reported by AT&T customersGetHuman has no affiliation whatsoever with AT&T, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of AT&T have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.