How Do I Recover My Account with Adp?

Your ADP account has valuable information you need access to. If you find yourself locked out of your account, follow these steps to recover your ADP account quickly and easily.

Nov 18, 2019

ADP (Automatic Data Processing) is a payroll and Human Resources software that many companies use. The company's software offers features for payroll, time and attendance tracking, insurance, as well as recruitment and retirement functions. ADP was founded in 1949 and has its headquarters in New Jersey.

If you have lost your account access to ADP, you will want to recover access as soon as possible. Your ADP account holds a lot of information and uses that you need access to. Keep reading for instructions on how to recover access to your ADP account.

Forgot Your ADP Account Password

  1. Go to https://workforcenow.adp.com/workforcenow/login.html

  2. Click on 'Forgot Your user ID/password?'

  3. Enter your first name and last name. You will be asked to enter your email address or phone number. Press 'Next.'

  4. Select 'Reset My Password Online.'

  5. Click on 'Ask me identity questions on the screen.'

  6. Verify your identity by providing the last four digits of your social security number and your birthday.

  7. Answer the security questions. Note that the answers are not case sensitive.

  8. Create and confirm your new password to reset it.

  9. You will receive a confirmation email that your password has been reset.

Forgot Your ADP Account User ID

  1. Go to https://workforcenow.adp.com/workforcenow/login.html

  2. Click on 'Forgot Your user ID/password?'

  3. Enter your first name and last name. You will be asked to enter your email address or phone number. Press 'Next.'

  4. Select the option to recover your ADP user ID.

  1. Click on 'Ask me identity questions on screen.'

  2. Verify your identity by providing the last four digits of your social security number and your birthday.

  3. Answer the security questions. Note that the answers are not case sensitive.

  4. Your ADP User ID will display on the screen.

Contact Your Administrator

If this is an employee account and you still cannot access your ADP account, you can contact your employer administrator for further assistance. They should have your APD User ID on file but will not be able to tell you your password. They may be able to manually prompt a password reset for your account.

Contact ADP Customer Support

If none of the above steps work, you may need help from ADP. You can call into the ADP Customer Support team. You will have to prove your identity by providing information such as your birthday and the last four digits of your Social Security Number.

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How Do I Recover My Account with Adp?

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